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D.C. background check delays means fewer tutors in schools, groups say

April 25, 2022

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The District鈥檚 slow background check process is preventing critical tutoring and after school programs from operating at full-capacity, according to multiple education nonprofit leaders, who say they have prospective employees and volunteers waiting months for clearance to enter school buildings.

In some cases, local groups say they downsized programs this academic year because they don鈥檛 have enough staff who have made it through the process to meet student demand. In others, they say they have been unable to spend federal pandemic aid received through city grants partially because prospective employees are tangled in the background check process.

The delayed background checks, which groups say can take as long as three months to complete, illustrate one of the many challenges school districts across the country have faced trying to implement new programs and spend an unprecedented amount in federal pandemic aid aimed at catching up students after more than a year of disrupted learning. High-demand substitute teachers must also go through the same backlogged clearance process.

鈥淲e could have served more students and the bottom line is we can鈥檛,鈥 said Jenese Jones Oden, program director at D.C. 成人快播, a nonprofit that contracts with the D.C. school system and uses paid staff and volunteers to provide one-on-one reading instruction to students inside schools. 鈥淪o many students are behind. Bureaucracy is getting in the way of serving these children.鈥

The District 鈥 which contracts with the private security company First Advantage to conduct its screenings 鈥 said the typical background check process should take around 21 days, though acknowledged some delays. In addition to more standard criminal record checks and drug tests, a 2019 D.C. Council law also required background screenings to check if an applicant has ever been investigated for child abuse or sexual misconduct. The city said the law has made the process more time-consuming since there is no national database to check for these possible investigations. Investigators instead must manually check for the results of any potential investigations with past employers and state agencies.

The school system declined to say whether it would be contracting with First Advantage next academic year. A representative from First Advantage said the company was unavailable to comment.

In 2019, the school system鈥檚 security process was scrutinized after an employee at a private company that operated before- and after-school programs on eight campuses allegedly kissed and fondled a 13-year-old student on multiple occasions. An internal investigation聽that the company did not conduct proper background checks and that many school system employees had lapsed security clearances.

鈥淐ouncil-mandated clearances are completed thoroughly in the interest of the safety of our school communities,鈥 the school system said in a statement this week. 鈥淒CPS has worked with our partners and vendors to implement multiple strategies to expedite the clearance process this school year and are prioritizing these efforts to address remaining needs.鈥

The statement said the school system has worked with First Advantage to streamline and clarify some confusing parts of the application process.

Tutoring and after-school program leaders said the consequences of the delayed process have been significant, particularly during an academic year marked by staffing shortages and a competitive job market in which companies need to look attractive to prospective employees.

In January, 成人快播 says it had 373 prospective tutors waiting for background checks. About a third of these tutors dropped out of the process, many because they found other jobs or volunteer opportunities while they waited. The organization currently has more than 90 people waiting for background checks. Most group leaders say the process has moved much faster at charter schools, sometimes taking just days, though others said they have also experienced some delays at charter schools.

Lynsey Wood Jeffries 鈥 chief executive at Higher Achievement, an after-school program that provides academic support and mentorship to middle school students 鈥 said she had to delay the start of the program by a few weeks in D.C. Public Schools this academic year because the clearance process was so slow. The after-school programs at charter schools served by the program started on time.

Higher Achievement is one of eight groups that the city awarded more than $3 million in federal pandemic aid to provide intensive reading tutoring to around 1,600 students in both the traditional public and charter sectors. The city said these groups are tutoring about 1,400 students.

Jeffries said her program anticipated serving 500 students, though only has the staff for around 300 students this academic year. Jeffries said that when families are interested in the program, they expect to start immediately, so it鈥檚 been difficult to time enrollment with unpredictable timelines it takes to hire staff. In October, the program had 30 workers hoping to work at a single school stuck in the background check process.

The city awarded Higher Achievement a one-year $162,000 grant in pandemic aid.

鈥淲e鈥檙e not going to be able to spend it all,鈥 Jeffries said. 鈥淭he security process is part of it, and the labor market is just bonkers this year.鈥

Overall, the federal government granted the District schools around $600 million dollars in pandemic relief funds, most of which it has until September 2024 to spend. The money was split among the school system and charter schools. As of late February, the city school system had spent around 20 percent of its portion of the funds, according to city data.

Last October, Chancellor Lewis D. Ferebee that the school system would spend $22 million in federal funds to hire two new employees at each of the city鈥檚 more than 100 public school campuses: one person to handle covid-19 logistics and another to serve as a permanent substitute teacher. So far, the school system has placed 35 coordinators and 39 substitute teachers in schools, with the backlogged background check process contributing to the slow hiring.

鈥淎round the country, there鈥檚 no doubt about it, the pacing of the spending has been slower than what we would have thought for all sorts of reasons,鈥 said Marguerite Roza, director of the Edunomics Lab at Georgetown University, which has tracked how school districts have spent their federal aid. 鈥淭hey are having trouble hiring people.鈥

Ryllie Danylko, policy analyst for D.C. Action 鈥 a nonprofit that oversees a coalition of more than 60 groups that provide programming to students outside of school hours 鈥 said that the problem is widespread and that many groups say the background check process has hindered their abilities to operate at full capacity.

鈥淭here is already a shortage of after-school opportunities,鈥 Danylko said. 鈥淭he fact that this backlog is exacerbating that issue and making it harder for programs that have funding 鈥 it鈥檚 not helping this preexisting shortage.鈥

Six percent of D.C. Public Schools students 鈥 around 3,000 students 鈥 receive intensive tutoring from staff or contracted organizations, according to the school system. The city aims to tutor more than 10,000 students over three years.

The District superintendent鈥檚 office plans to give up to $20 million in grants next month to tutoring groups for the next two academic years.

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